Alibaba is one of the world’s biggest E-commerce platforms, providing products and goods to a worldwide audience.
The success of Alibaba is why other businesses aim to create their app like Alibaba and capture the original’s success. If you want to build such an app, then this is the article for you. Here are some of the key features the Alibaba app should come with.
Customer registration- This feature is where users can register or log in to the app.
User authentication- Here, the user authenticates their account by providing their personal information, login credentials etc.
Product order and purchase- Users can find their product and place it for order.
Shipping- This feature enables the user to track their package and get any updates about it.
Wishlist- Here, app users can add their desired product to the wishlist, evaluate the price and alter the quantity.
Payment gateway- Integrate various payment gateways to enable the customer to make payments through their preferred method.
Rate and review- Customers can share their opinions on the product on the site. Other customers can see these reviews and use it to make an informed decision
Customer support- There should be a dedicated customer support team to solve and doubts or queries the customer may have. Also, it would be beneficial to add an FAQ section for prospective buyers and sellers.
Presently, Alibaba remains a reputed E-commerce marketplace and is the preferred choice for many online shoppers. The site took twenty years to get to where it is today. However, if your site can provide better solutions than Alibaba, you will reap the benefits much faster. The best way to build a B2B website like Alibaba is to contact a reputed web development company. They can guide you through the process from start to finish.